Blog / Leadership
Reversing the trend by Property Safe
Numerous recent articles in the media have highlighted the alarming growing exposure agents face regarding legal claims leaving businesses exposed. Their concerns are strongly supported by the raw statistics. By the end of 2013, a staggering 1 in 9 agents across Australia now claim on their PI insurance every year, up from 1 in 2000 agents back in 2003.
With this fact firmly on their minds, hundreds of leading agents nationally have adopted the strategies and processes developed by PropertySafe, which effectively protects the agency and reverses this alarming trend. Not only will the PropertySafe strategies effectively transfer the risk of successful legal claims being made against an agency, it delivers significant additional cost and efficiency savings as it redefines the way that an office manages maintenance.
Both the REINSW and REIQ support the PropertySafe initiatives. The REINSW position statement on Safety and risk identification in rental properties states:
PropertySafe is focused on protecting people and property. REINSW recognises the philosophies and initiatives of PropertySafe and is supportive of their aim to deliver a solution that ensures current risks and issues associated with personal injury at and around homes are addressed and avoidable incidents are reduced.
“The key to surviving, and even excelling, in challenging times is to recognise what you cannot control and outsourcing that risk whilst, just as importantly, recognising what you can control and doing that brilliantly” according to Phil Oakes, MD of PropertySafe. “Property Managers are not qualified to identify building issues, but are burdened with the responsibility, and maintenance is a thankless task. Our strategies are simple yet effective by giving agents the tools necessary to succeed, reducing their risk whilst saving them money” he explained.
60% of claims against Property Management come from perceived procedural failures within the office which is where PropertySafe’s Maintenance Managers software platform excels. It has redefined maintenance, streamlining the collection and management of the process thus saving hundreds of hours for a Property Manager each year, offering better customer service levels, providing robust KPI reporting and true audit trails for each job.
Commenting recently on the Maintenance Manager software The Real Estate Academy CEO Lee Woodward, said “The Maintenance Manager workflow saves an incredible amount of time and cost managing jobs, provides automated detailed audit trails and provides agents with an unparalleled and easy to use tool to help systemise your business”.
Reversing the legal claims trend and challenging old ways, PropertySafe’s innovative systems and strategies are easy to use and adopt with no ongoing costs to the Agency. It’s hard not to like it.
For more information visit www.PropertySafePro.com.au or call 1300 155 888.
← Go back
