About Nathan Pensini
Nathan Pensini is a seasoned property management real estate trainer with two decades of industry expertise. Renowned for his in-depth knowledge and innovative approaches, Nathan specialises in the growth and development of property managers, offering tailored solutions that enhance their skills and performance. His profficiency extends to the creation and implementation of effective systems and procedures, ensuring streamlined operations and increased effciency.
Nathan's career is marked by his dedication to portfolio retention and expansion. He excels in designing strategies that not only maintain but also grow property portfolios, helping clients achieve substantial long-term success. His comprehensive training programs, including The Complete Property Management Day, are designed to address the unique challenges faced by property managers, equipping them with the tools and insights needed to excel in a competitive market.
With a reputation for delivering practical, results-driven training, Nathan is a trusted advisor in the property management field. His commitment to excellence and passion for fostering professional growth make him a valuable asset to any real estate organisation seeking to elevate their property management practices and drive business and team growth.
Nathan is available for full office consultancy and individual one-on-one sessions. You can also join him at one of his training events.
Focus Areas
- Dialogue training - how to have the right conversations
- Arrears control & conversations
- Using the phone call/email/text method of communication
- Prioritising workload
- Outgoing/ingoing review & coaching
- How to best make the act work - interpretation of the act
- Calendar set up & coaching
- Balancing tech & technique
- System set up and/or review
- New business discussions/management save convos
Remote Director of Property Management
Nurturing & Protecting Your Property Management Department & Asset
Managing a property management department requires leadership, experience and a
strategic approach—but not every real estate business can justify hiring a full-time
Director of Property Management.
That's where we come in.
With Nathan Pensini as your Remote Director of Property Management, you gain expert guidance, hands-on support and structured leadership to protect and grow your rent roll, develop your team and ensure your property management business thrives—all without the cost of a full-time executive.
What's Included?
- Personalised team dialogue training - coaching your PMs on what to say and what to send in client interactions.
- The Morning Huddle - a structured 15-minute team check-in to gauge workloads, priorities and team wellbeing.
- One-on-one mentoring - helping PMs develop skills, manage conflict and improve efficiency.
- New business training - developing strategies to secure new landlords and ensure you're capitalising on every opportunity.
- Assessing & monitoring losses - providing you with in-depth reviews of lost managements and calling lost clients for feedback.
- Net gain tracking - evaluating your rent roll's growth, retention and profitability.
- Arrears management & communication strategies to improve rent collections and landlord satisfaction.
- Tech stack optimisation - ensuring your team is using your property management software effectively.
- Overseeing the numbers - including new business, email volumes, lease renewals, rent reviews, outgoings, days on market, marketing/advertising spend.
- Advertising & social media coaching - selecting the best marketing assets and ensuring engaging video updates.
- Direct support for your team - Nathan is available to assist PMs with day-to-day challenges to support team cohesion, morale and individual wellbeing.
- Conflict resolution training - helping PMs manage challenging situations in a professional, assertive manner.
- Regular check-ins with business owners - providing insights, reporting on progress and offering expert recommendations.
Nathan will work alongside your business remotely, with periodic in-office visits, to provide structured leadership, performance coaching and strategic oversight. His expertise covers everything from team training and coaching, operational efficiency and business growth to client management and retention.
Why Engage a Remote Director of Property Management?
High-level expertise without the cost of a full-time hire
Remote PM support and someone to talk to/bounce ideas off
Immediate impact on team performance & efficiency
Stronger landlord relationships & better rent roll retention
Ongoing team training & support
A clear plan to grow and protect your biggest asset - your rent roll
About Nathan
Nathan Pensini is a highly regarded property management expert with over 20 years of industry experience. He specialises in rent roll growth, team development and operational efficiency, helping real estate businesses streamline their property management departments. Nathan is known for his practical, results-driven approach, equipping property managers with the tools, training and strategies to enhance performance, improve client relationships and retain managements. His expertise in portfolio retention, new business growth and system implementation ensures that agencies maximise their rent roll's value and long-term success.
Take the Next Step
Give your property management business the leadership and structure it needs - without the cost of a full-time hire.
Call 0402 068 186 to learn more about how Nathan Pensini can support your agency.
Call NathanAudio Visual Requirements
1 - All connections must be onstage, as Lee's presentation shifts greatly depending on the crowd. Please note that we have a MacBook Air with our own HDMI adapter. We also use Keynote for our presentation software, not PowerPoint.
2 - HDMI to projection, not wireless options.
3 - PC audio, mini-jack cable for stage computer (Not HDMI audio).
4 - Lapel mic (Not a handheld Mic).
5 - No Lectern.
6 - Small low-stage table or plinth for computer & water.
7 - Stage wash lighting.
8 - Draped stage curtains if possible.
9 - Early access and confirmed sound check time (the night before if possible).
10 - Stage water and a small rubbish bin if possible.
Media
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Services
Duration
Investment
Zoom Sessions
$450.00 + GST
Duration:
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1x Zoom Sessions
$450.00 + GST
In Office Discovery Session for Property Management
$1,850.00 + GST
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1x In Office Discovery Session for Property Management
$1,850.00 + GST
Keynote Presentations
$2,500.00 + GST
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1x Keynote Presentations
$2,500.00 + GST
Monthly Zoom One-on-Ones
$450.00 + GST
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1x Monthly Zoom One-on-Ones
$450.00 + GST
Online New Starter Course
$450.00 + GST
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1x Online New Starter Course
$450.00 + GST
System Setup and Design
$2,500.00 + GST
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1x System Setup and Design
$2,500.00 + GST
Workflow Streamlining
$2,500.00 + GST
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1x Workflow Streamlining
$2,500.00 + GST
** Economy flights and accommodation is charged back at cost for any onsite training sessions.
I'd like to book Nathan
To submit a booking enquiry please complete the form below and we will be in touch
to confirm your booking.
Questions?
Any additional questions please submit an enquiry to Robyn by clicking below. Or call us on 0400 751 287
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