The Complete Property Management Day 2025

Communication is the number one reason we win or lose business in property management. Do it well, and you will keep the rent roll growing through happy clients, tenants and referrals. Do it badly, however, and risk losing business to your competitors.

The question is, how can you deliver exceptional communication when your role is so busy and complex?

The most successful Property Managers optimise their time by working with a proven system that offers the structure, sequence and resources they need to be systemised, efficient, effective in their communication and proactive in their service delivery. As a result, they keep more clients happy, win more business and enjoy long-term, rewarding and financially lucrative careers.

Hosted by Lee Woodward and facilitated by Nathan Pensini, this one-day training event introduces a purpose-built Property Management Framework. This framework offers visibility over the entire property management life cycle, bringing discipline, structure and greater ease and flow to everything you do. 

Get ready to turbocharge your productivity, excel in your communication, smash your KPIs and enjoy a bright and prosperous future in property management.

Modules

1. Gaining Visibility - A framework for success in property management
2. Find - Generating new business
3. List and Lease - Letting a property
4. Compliance - Managing a property
5. Releasing the Asset - Ending a management while retaining the relationship

Who should attend?

• Property Managers
• Business Development Managers (BDMs)
• Leasing Agents

The course is also relevant for Senior Property Managers, Team Leaders and Principals. Attending as a team is highly beneficial as it ensures everyone returns to the office working to the same system. 

Key Learnings

• Words and concepts - Master the art of effective verbal and written communication to build better relationships with landlords, tenants and prospects.
• Property management efficiencies - Tips and resources to work smarter, not harder.
• Gain visibility over the property management life cycle to bring discipline, structure, ease and flow to your role.

Bonus: 6 months' complimentary access to the Property Management Framework, including its digital assets - from podcasts, words and concepts and letter and email templates to checklists and step-by-step instructions - essentially everything you need to excel in your role.

Your host, Lee Woodward

Lee is renowned for bringing a fresh perspective to the challenges faced by real estate professionals. His gift is to take a problem, visualise the solution, drill down to the detail and create a system or method that transforms the challenge into an actionable opportunity. He designed and developed the Property Management Framework in response to demand and following the enormous success of the Complete Working Plan and Business Framework for sales.

Your facilitator, Nathan Pensini

Nathan is a seasoned property management real estate trainer with two decades of industry expertise. Renowned for his in-depth knowledge and innovative approaches, he specialises in the growth and development of property managers, offering tailored solutions that enhance their skills and performance. His proficiency extends to the creation and implementation of effective systems and procedures, ensuring streamlined operations and increased efficiency.